Account Manager Ordering Process

Supply Chain currently uses three hat factories:

Overseas Pre-Production (PP) Approvals:

• Labels - PVC, leather, suede, and chenille patches can only be made in China. If these labels are ordered on a Bangladesh hat, they are made in a separate factory. The AM approves the labels and then they are made in bulk and shipped to the hat factory to be attached.

• Full pp sample - This is the completed hat or completed garment with all the bells and whistles mentioned above included.**Please note: ALL the individual pieces have been approved by the AM and/or the client at this point. This means it is very rare for Brist to make adjustments to them at that point. This full sample is a chance to ensure the label placement is correct, the correct style, and color hat were used, etc. The circumference should be within 1cm. This is not a chance for the client to make changes to things that were already approved and this should be made clear to them. 

Supply Chain approves bulk photos before the items are shipped.

Supply Chain currently uses one specialized patch factory:

Overseas Pre-Production (PP) Approvals:

• Full pp sample - A photo of the front and back of the 

  • Patch approved by Intl Supply Chain

  • Hangtag are provided to the AM and/or client. Concerns include inaccurate coloring, patch style or text that is illegible. 

PP photos should not be used by clients to make changes to the approved art.

Supply Chain currently uses two beanie factories:

Overseas Pre-Production (PP) Approvals:

• Yarn and Knit - Sometimes the factory will send photos of a blank sample beanie are sent for AM approval. This step is purely to confirm yarn color and beanie size.

• Labels - Sometimes the factory will send photos of the labels separately. In these cases, the AM approves the labels separate from the beanie. They are then made in bulk and shipped to the beanie factory to be attached.

• Full pp sample - This is the completed beanie, with all the things mentioned above included. Please note: ALL the individual pieces have been approved by the AM and/or the client at this point. This means it is very rare for Brist to make adjustments to them at that point. This full sample is mainly a chance to ensure that label placement is correct. This is not a chance for the client to make changes to things that were already approved and this should be made clear to them.

  • *You will only receive a yarn/knit sample and label separately if ordering solid colored beanies from Jianguanwei (Xiamen) Textile. Aung Crown makes their own labels and will provide only fully assembled samples.

Supply Chain approves bulk photos before the items are shipped.

Supply Chain currently uses one apparel factory:

Overseas Pre-Production (PP) Approvals:

Button Ups and Board Shorts:

• Strike off (S/O) - a print of the repeat pattern to confirm sizing of print, colors and quality of print 

  • • Once s/o is approved we print bulk fabric (no changes can be made to the fabric after it is printed in bulk) 

• Labels - we approve labels separately from the shirt

  • • Once approved labels are made in bulk 

• Etched Buttons if required - we approve a photo for spelling, fill color, font. If there are no etched buttons, AM will not approve buttons until completed pp sample is ready

  • • Once buttons are approved they are etched in bulk. 

• Full PP Sample - This is the completed shirt, with all the things mentioned above included. Please note: ALL the individual pieces have been approved by the AM and/or the client at this point. This means it is very rare for Brist to make adjustments to them at that point. This full sample is a chance to ensure the label placement is correct, the cut of the shirt looks right, etc. This is not a chance for the client to make changes to things that were already approved and this should be made clear to them. A change or adjustment to a label or button or repeat print would require remaking / reprinting at Brist's cost.

  • • We can adjust location of labels if needed

    • This is when embroidery will be approved

• Once full pp sample is confirmed, bulk garment construction proceeds

Flannels, Shackets, and Jackets: 

• Handloom (for fully custom, special request orders only) - a swatch of the custom fabric for pattern only. This is received in hands and is compared to pantone books. This is not for hand feel or weight of the fabric. This is to confirm the color and pattern.

  • • Once handloom is approved we proceed with producing the fabric in bulk (no changes can be made to the fabric after it is made in bulk) 

    • If it is not a fully custom fabric, we will not be confirming the fabric pattern or colors. The fabric is bought in bulk at the time the order is placed. 

• Labels - we approve labels separately from the shirt

  • • Once approved labels are made in bulk 

• Etched Buttons, if required - we approve a photo for spelling, fill color, font. If there are no etched buttons, AM will not approve buttons until completed pp sample is ready

  • • Once buttons are approved they are etched in bulk. 

• Full PP Sample - This is the completed shirt, with all the things mentioned above included. Please note: ALL the individual pieces have been approved by the AM and/or the client at this point. This means it is very rare for Brist to make adjustments to them at that point. This full sample is a chance to ensure the label placement is correct, the cut of the shirt looks right, etc. This is not a chance for the client to make changes to things that were already approved and this should be made clear to them. A change or adjustment to a label or button or repeat print would require remaking / remaking fabric at Brist's cost. 

  • • We can adjust location of labels if needed

    • This is when embroidery will be approved

• Once full pp sample is confirmed, bulk garment construction proceeds

Sweaters:

• Full pp sample - A photo of the front and back of the sweater are provided to the AM and/or client. Concerns include inaccurate jacquard pattern. PP photos should not be used by clients to make changes to the approved art.

Supply Chain approves bulk photos before the items are shipped.

Supply Chain currently uses one sock factory:

Overseas Pre-Production (PP) Approvals:

• Full pp sample - Photos of the socks are provided to the AM and/or client. Concerns include text that is illegible and inaccurate colors. PP photos should not be used by clients to make changes to the approved art.

Shipping Lead Times + Info

• From the factory to Brist 

  • Air: 7-12 days

  • Ocean: 

    • China Source -- 4-5 weeks

    • Bangladesh Source -- 10-11weeks

Lead tiems can increase due to global holidays, events happening in the world etc., once things are on a boat it is completely out of our hands

• • Cost of shipping from the factory to Brist is included in the catalog price

• From Brist to the client

  • Remember, most products ship first to Brist for QC and then to our clients. Depending on the location of the client, an additional week for shipping is often required.

  • If your client lives in NY, it takes longer to ship than to CA. Check out this UPS Shipping Tool to estimate the ship time!

  • If the client is located outside of the US, the client needs to provide their own shipping account (DHL, FedEx, UPS, etc).

  • Cost of shipping from Brist to the client is not included in the catalog price.