Get your customer in the system here!
Start here for a new (art) project with your customer!
*Must have project to continue!
Quote Requesting or Techpack Requesting or Blank Sample Request
Change request for ongoing order OR order issue for invoiced order
Folder structure should appear as follows
[Customer Name]
Sales (Sales Creates) - All sales working files, order-up files, etc.
Brand Assets (Sales Creates) - Customer brand files and provided design assets
Branding
Customer Provided Assets
Ex Decks (Design Creates) - Ex Decks + Working files
Year
Date Created
EX Deck
Techpacks (Design Creates) - Techpacks for international + domestic
SKU Folder
SKU
Includes: Credit Application, New Customer Form
Includes: Shipping Charge Update Letter,
Master Service Level Template.
Edit Highlighted "YELLOW" info.
BRENDAN MUST APPROVE PRIOR TO SHARING WITH CUSTOMER
Customize this deck for your customer outlining their needs and the services Brist will provide. Create work back schedule that will align with the goals of the opportunity.
This breaks down the line in detail. Organized into typically 3 buckets:
Core, Seasonal, Marketing.
This breaks down the line in detail. Organized into typically 3 buckets:
Core, Seasonal, Marketing.
High level deck for pitching new customers! Summarizes all facets of what we do. Copy and rebrand for your customers.
This deck is generally used for brands that sell apparel retail. This would not pertain to corporate customers. Copy and rebrand for your customers.
Outdoor Focused Pitch deck
Corporate account Pitch Deck. (AWS)
This deck showcases our full custom uniform capabilities
This deck showcases our full custom uniform capabilities
Link to product catalogs, photos of samples, webpages and other associated assets.
Includes: Full Custom, Custom Manufacturing, Rora Blanks, Screenprint, etc.
Additional photos of products we've produced in the past
Brist Artwork Catalog
Share the catalog with your customer
Have them select which designs they would like to replicate or use as inspiration.
Communicate to design the collection and design number. [ex: "Resort 23"]
Be clear on whether or not they intend to replicate the art or just draw on it for inspiration.
need to update to ns sop
Quick, Repeatable, and Standardized product design pitch decks
Different decks will be available based on trends and product strategies
Changing the speed deck layout takes time. If you want a different arrangement, the task must be sent to Custom EX.
They best use of speed decks would be creating them in bulk. Let Cam know if you are interested in this process, and we will outsource it.
These are made to stoke some interest, products inside are not necessarily in their final stage
Please review for a in-depth understanding of our creative system.
3 Round System
Guiding our customers to creative success
Task writing expectations
Situational qualifying
See High Level Creative Works:
Stoke Space Essentials
See High Level Creative Works:
Workflow for issuing a creative deposit from a project and how the approval process works
Standard lead times based on SO creation date, edit column B to update related columns
Pricing for use by sales reps and project coordinators
The "Retail Finishing + Shipping Guide" outlines Brist's available services for enhancing product presentation and customizing shipping processes. It covers key retail finishing options like hangtagging, UPC stickers, and polybagging, as well as shipping services and requirements, ensuring customers have the information needed to achieve a retail-ready product and manage shipping logistics efficiently.
Duplicate the sheet and delete any columns that are irrelevant, share with your customer.
"Retail Finishing" presentation covers standard options offered at Brist. Covers processes and dives into UPC information, how to make sure we can execute customers needs.
Includes: MOQ, Pricing, Lead Time.
Details the process for creating multi-fulfillments (orders shipping to >1 address) in netsuite, spreadsheet template, pricing, etc.
Pending Documentation:
Shipping to International Customers
Shipping on a Customer's Account (Third Party)
Brist's Default Shipping/Packing Standard
Additional information on shipping, including standard methods/packaging, how to request a shipping quote, etc.
Domestic Production
International Production
Shipping
Retail Finishing
Overview of our Mexico expansion. Customer facing / for big opportunities.
For larger volume screen print customers or NEW opportunities, this is the asset to run a screen print analysis to determine where our pricing lands in Mexico. We are super compeitive!
Step 1: Duplicate the template sheet.
Step 2: Fill in all the highlighted yellow sections
Step 3: Submit in special request form to get quoted.
Step 4: When sending to customer MAKE SURE NO pricing
Catalog promo items, preferred vendors and process for requesting a non-catalog promo item
Processes in Netsuite for Sales Reps
Home of all processes related to netsuite integration - Specific links below for quicker access
Processes for eXtendfiles management, searching, generating a link, etc
Processes for all task forms, as it relates to all teams involved
How to bulk download invoices to send to a customer